About this free aged care plan

Who it's for: sons, daughters and partners helping someone get more support at home through My Aged Care.

What you get: a plain-English plan for your situation: who to call, what to say, what to have ready, and the dates the family needs to keep, like the 28-day review window and the 56 days to choose a Support at Home provider.

How long it takes: a few minutes. Stage 1 is free, and you don't need to sign up or give an email to see it. Your answers are saved on your own device, not on our website.

Questions families ask

Is this the same as a My Aged Care assessment?

No. Only My Aged Care can assess your parent. This plan helps you prepare and keep track. See My Aged Care assessment: how to apply, step by step.

What is the My Aged Care phone number?

1800 200 422. Here's what to say when you call My Aged Care.

What happens after the assessment?

You'll get an outcome letter, then a referral code once funding is available. Our guide to Support at Home funding, referral codes and key deadlines explains each date.

Is LaunchUP an aged care provider?

No. We don't provide care, we don't recommend providers, and we're not paid by aged care providers. For the bigger picture, read staying in your home: how to get help at home.

General information only, not legal, financial or health advice.