You have 56 days from the date on your letter to sign with a provider. Aged Care Next Steps gives your family a clear, independent plan: what to ask every provider, what to check before you sign, and the dates to keep.
Stage 1 free, no sign-up needed · Full plan A$49.95 · 12 months’ access · 14-day money-back promise
Why the 56 days matter
My Aged Care gives you 56 calendar days from the date on your funding letter to find a provider and sign a service agreement. You can ask My Aged Care for 28 more days if you need them. If services don’t start in time, the funding is withdrawn.
That’s a short window to compare providers, understand costs and make a decision you’re comfortable with.
How it works
- Quick setup. Answer a few short questions about your situation.
- See your plan. Stage 1 is free, and so are the 56-day countdown and five questions to ask every provider.
- Unlock the full plan (A$49.95). Includes Stage 5, Choosing a provider: a provider shortlist with side-by-side scores and a service agreement checklist. Plus every other stage and the key dates.
Independent. No provider pays us.
LaunchUP takes no fees, commissions or payments from aged care providers or any other business. Families pay us, so your plan is built around your needs, not around who pays.
For official provider listings, use My Aged Care’s Find a provider tool.
Is this for me?
- You or a parent has just received a Support at Home funding letter
- You’re helping from a distance and need everyone on the same page
- You want to compare providers properly before signing
Questions families ask
Do you choose the provider for us? No. You choose. We don’t recommend providers. We give you a clear process and the questions to ask.
Do you know which providers have vacancies? No. Availability changes often, so ask each provider directly.
Is my information stored on your website? No. Your answers are saved on your own device. If you ask for deadline reminders, we keep only your email and the letter date to send them.
How much does it cost? Stage 1 is free. The full plan is a one-off A$49.95 for 12 months’ access, with a 14-day money-back promise.
General information only. LaunchUP is not an aged care provider or a government service, and doesn’t assess eligibility or funding. For official information, contact My Aged Care on 1800 200 422.
Free to start: Got the funding letter? Count down your 56 days and see what your funding level pays with the Support at Home tracker. Spending and statement tracking come with the full plan.